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Show Your Work, by Jane Bozarth
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Organizations struggle to capture tacit knowledge. Workers struggle to find answers and information across organizational databases and boundaries and silos. New comfort with social sharing, combined with the proliferation of new social tools, offer easy, useful means of sharing not just what we do but how we get things done. For the organization this supports productivity, improves performance, encourages reflective practice, speeds communication, and helps to surface challenges, bottlenecks, and that elusive tacit knowledge. For the worker it illuminates strengths, talents, struggles, and the reality of how days are spent. For the coworker or colleague it solves a problem, saves time, or builds on existing knowledge. And for management it helps to capture who does what, and how, and otherwise makes visible so much of what is presently opaque.
What does showing work mean? It is an image, video, blog post, or use of another tool, or just talking to describe how you solved a problem, show how you fixed the machine, tell how you achieved the workaround, explain how you overcame objections to close the deal, drew the solution to the workflow problem, or photographed the steps you took as you learned to complete a new task. Some of the most effective examples of showing work offer someone explaining how/why they failed, and how they fixed it. Show Your Work offers dozens of examples of individuals and groups showing their work to the benefit of their organizations, their industries, and themselves.
Show Your Work offers dozens of real examples of showing work, supported with tips for how to help it happen, how leaders can lead by showing their own work, and how L&D can extend its reach by showing its own work and helping others show theirs.
- Sales Rank: #1142106 in Books
- Published on: 2014-05-05
- Original language: English
- Number of items: 1
- Dimensions: 9.60" h x .48" w x 7.50" l, 1.00 pounds
- Binding: Paperback
- 192 pages
Review
“Knowing what gets done is not the same thing as knowing how things get done. Bozarth has cracked the code on breaking down organizational silos and collaborating effectively across time, space, work groups and business cultures. Show Your Work offers new insights on how to derive personal and enterprise value from the processes of sharing, documenting, narrating, describing, linking and connecting the dots on how work actually gets done. It is a wonderfully written, beautifully illustrated thought-provoking exploration of strategies for mastering ‘barely repeatable process’.”
—Ellen D. Wagner, Partner and Senior Analyst, Sage Road Solutions, LLC and Chief Strategist, PAR Framework
"Jane Bozarth has given us an extraordinary and inspiring book, filled with lots of practical tips, stories, and beautiful illustrations about how to be successful in your professional work or organization in a connected age. Many themes are essential to in this day of too much information and networks --the key is sharing your ideas early and learning in public which leads to connections that can help improve the impact of your work."
—Beth Kanter, Author, Measuring the Networked Nonprofit
"Jane Bozarth’s new book is a visual breath of fresh air. Gone are stuffy descriptions; instead Jane takes a refreshingly different approach and includes stunning graphics to show how people are freely and willingly sharing their work."
—Jane Hart, Founder, Centre for Learning & Performance Technologies
From the Back Cover
Working Out Loud
Organizations struggle to capture tacit knowledge. Workers struggle to find answers and information across organizational databases and boundaries and silos. New comfort with social sharing, combined with the proliferation of new social tools, offer easy, useful means of sharing not just what we do but how we get things done. For the organization this supports productivity, improves performance, encourages reflective practice, speeds communication, and helps to surface challenges, bottlenecks, and that elusive tacit knowledge. For the worker it illuminates strengths, talents, struggles, and the reality of how days are spent. For the coworker or colleague it solves a problem, saves time, or builds on existing knowledge. And for management it helps to capture who does what, and how, and otherwise makes visible so much of what is presently opaque.
What does showing work mean? It is an image, video, blog post, or use of another tool, or just talking to describe how you solved a problem, show how you fixed the machine, tell how you achieved the workaround, explain how you overcame objections to close the deal, drew the solution to the workflow problem, or photographed the steps you took as you learned to complete a new task. Some of the most effective examples of showing work offer someone explaining how/why they failed, and how they fixed it. Show Your Work offers dozens of examples of individuals and groups showing their work to the benefit of their organizations, their industries, and themselves.
Show Your Work offers dozens of real examples of showing work, supported with tips for how to help it happen, how leaders can lead by showing their own work, and how L&D can extend its reach by showing its own work and helping others show theirs.
Praise for Show Your Work
"Knowing what gets done is not the same thing as knowing how things get done. Bozarth has cracked the code on breaking down organizational silos and collaborating effectively across time, space, work groups and business cultures. Show Your Work offers new insights on how to derive personal and enterprise value from the processes of sharing, documenting, narrating, describing, linking, and connecting the dots on how work actually gets done. It is a wonderfully written, beautifully illustrated thought-provoking exploration of strategies for mastering 'barely repeatable process'."
—Ellen D. Wagner, partner and senior analyst, Sage Road Solutions, LLC and chief strategist, PAR Framework
"Jane Bozarth has given us an extraordinary and inspiring book, filled with lots of practical tips, stories, and beautiful illustrations about how to be successful in your professional work or organization in a connected age."
—Beth Kanter, author, Measuring the Networked Nonprofit
"Jane Bozarth's new book is a visual breath of fresh air. Gone are stuffy descriptions; instead Jane takes a refreshingly different approach and includes stunning graphics to show how people are freely and willingly sharing their work."
—Jane Hart, founder, Centre for Learning & Performance Technologies
About the Author
Jane Bozarth is the e-learning coordinator with the State of North Carolina's Office of State Human Resources's Talent Management Division. She is the author of e-Learning Solutions on a Shoestring, From Analysis to Evaluation, and Social Media for Trainers, Better Than Bullet Points. She can be contacted through her website www.bozarthzone.com.
Most helpful customer reviews
0 of 0 people found the following review helpful.
A must have in your professional library
By Susan A. Yeres
What makes an idea great is how many people get to use it and enhance it. Jane Bozarth’s book Show Your Work illustrates this concept beautifully. As an independent consultant I have embraced this notion of always sharing as a way of improving how we get things done, innovating and frankly – being in the world. She illuminates a myriad of options for using networks of communication to share our work. I highly recommend you check out this book – it is instructive, exciting, practical, and fascinating. Everyone who cares about raising the bar for performance, training, outcomes, and practice should order it and read it NOW.
4 of 4 people found the following review helpful.
There's awesome...then there's this...
By Shawn Rosler
"Share is the new save"
As simple a concept as it is, this just doesn't seem to stick with people. We, in training and development, kind of had an inside track on this concept, but even we are still learning to embrace it (or, rather, to let go of our work, allowing others to see it). All this said, this book explains, in both great and wonderfully simple detail, Showing and Sharing your work: How this not only can work, but how it can benefit you more than keeping your work in silos or stashed away like some hermit/guru on a mountain that people have to go on a pilgrimage to find (chicken sacrifices not included).
The book itself is easy to follow and, really, a fun read - It's graphically well done and gives the eyes plenty to do (as opposed to the standard black text/white page we've all become begrudgingly accustomed to). But I think one of the greatest aspects of this book, as compared to so many others, is the constant use of case studies and real-life examples. So often, we accept theory as fact and just go with it because it's our occupational dogma, of sorts. Jane provides example after example of not just why SHE thinks we should share, but how others HAVE shared, CONTINUE to share, and BENEFIT from sharing.
Really, there's not enough good I can say about this book...I would recommend it to not just anyone in Training & Development, but anyone. It's a concept we all can benefit from, regardless of profession, craft, or trade. Sharing works, and this book proves it.
3 of 3 people found the following review helpful.
Social Media, Crowd Sourcing.. whatever you call it Show Your Work is amazing PD.
By Urbano Delgado
Last August I went to #EdCampWestTexas in Abilene, Texas. An EdCamp, if you haven't been to one, is an unconference -- a free gathering of educators serving the K-12 space. I learned so much about educational technology and learning/teaching strategies in a few hours. The downside was I had to drive around 500 miles round trip to make it happen.
Show Your Work is like a bunch of EdCamps crammed into a paperback book. I actually have both versions: the paperback edition and the Kindle edition. The paperback looks and feels like a softbound coffee table book. It's colorful and looks beautiful. The pleasure comes from opening it and browsing until something catches my eye.
I have to admit that it took me a while, several weeks in fact, to go through the book. This isn't because it's difficult to read. It's not. It's because, for me, the best way to use Show Your Work is like a cookbook. When, in the course of my instructional design or project management work, I need to a fresh perspective on how to approach something -- ideation basically, I browse the book. The watershed #aha moment came when I got to the part about how to make an RSA-like video. You know, it's the video technique where you see a hand holding a pen rapidly sketching whilst a normally-timed narrative guides you. It's on page 66. Teacher Paul Bogush and his students showed me how it's done. It was easy to do. I've made a couple since and even improved on their process so it better fits my workflow.
Why'd I get the Kindle version when I have the paperbound version? Because the Kindle version fits better on my iPad. It's instantly available when I need inspiration.
You really need Show Your Work. It's given me fresh ideas on doing stuff. I'll still go to EdCamps. But the difference will be that I have more to share thanks to having read and used the book.
@urbie
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